The Athlete's Foot

Got good advice and a proper fitting for some running shoes. Staff were great.

Fantastic customer service. We bought some shoes that had worn very well, the next pair (same brand) disintegrated very quickly. Due to lockdowns and my son's illness, it was a while before I could take them back in. Renee organised a swap of shoes despite the time that had passed. Really professional service that went above and beyond. Will be buying all of the kids shoes from there. It pays to support your local businesses.

We bought a pair of shoes from The Athlete's Foot today. A big shout out to Zahn and Amy for outstanding customer service. Both super passionate, knowledgeable and helpful in their way of handling our questions and the whole buying experience. Keep up the good work...!

With full transparency, I went to The Athlete’s Foot today to browse with the intention of going home and buying online... I was helped by Amber, who was so friendly and helpful I ended up buying a pair of Hoka runners on the spot! 10/10 would buy here again.

A quick call to see if they had any black shoes to suit standing on my feet for long periods. Popped into the shop, tried the shoes on - a perfect fit. Amazing service, friendly team and took less time than ordering a coffee !

Big shout out to Campbell who provide the excellent service during my time here. Had been to many The Athletic’s Foot store. Campbell is the only one who’s really helping me to find the perfect shoes. 5 stars for whom provide good service and assistance.

Returned some Asic Kayano 29's to the Karrinyup store (that I had bought at their Albany store). Advised that I had been wearing them for a month before experiencing major discomfort in my right heel. Discovered that the shoe was collapsing at the right hand side of the heel which was causing me the pain. Told the Manager who said that these shoes are supposed to be outward dominant for arch support, asked how long I'd had them. Didn't offer to look up my purchase on the system or inspect the shoe. Advised that I had owned many pairs of Asics (manager interrupted me mid-sentance) that while I'd had this occur on Kayano's after a year and a half of wear, that 30 days of wear didn't seem reasonable for a shoe to last. Especially considering that I only walk and not run in them.

Went in with my mum today to have her gait analysed and we were dealt with by Michael. As others have admitted to, went in with the intention of seeing what fit her well and then coming home and buying online but am now going to return to buy from Michael after the service we received (didn't have my purse on me!) Top customer service and was patient and helpful and friendly, a credit to the store.

Great experience and very helpful staff member who helped me purchase the perfect shoes. Thank you so much!!